AFA Connect
Website Terms
Effective October 22, 2026. Terms for the public website and related AFA Connect services.
These Terms of Use cover the public AFAConnect.org website, its Joy feedback tools, and the related AFA Connect mobile and member application (together, the “Services”). By using the Services, you agree to these terms. The application, AFA.org, app stores, and other linked services may also present additional terms for their own features.
Please read the dispute-resolution section: it retains the existing individual arbitration agreement, opt-out process, class-action waiver, and time limit for claims.
Public information and official sources
AFA Connect helps visitors find AFA news, events, programs, Chapters, and historical material. Some content is synchronized from or summarized from the Air & Space Forces Association and is dated. AFA's current official pages control application deadlines, eligibility, prices, registration, organizational roles, and other changing details. An archived page may describe a past event or expired terms. Check its linked source before acting.
Joy and feedback
Joy is a feedback assistant. Her answers are based on available public sources and may be incomplete or mistaken; she should say when she cannot verify an answer. Do not rely on Joy for emergency, legal, medical, financial, or classified matters. Feedback may be submitted anonymously. If you choose to request follow-up, provide contact details through the offered form rather than in a public message.
You keep ownership of feedback and media you submit. You give AFA Connect permission to store, process, summarize, and display those submissions to approved reviewers so we can operate Joy, research questions, and improve our services. We may use ideas without an obligation to implement them or compensate you. Submitting feedback does not make it public. Do not upload material you lack permission to share.
Acceptable use and team access
Use the site lawfully and do not impersonate others, submit spam or malicious files, attempt to bypass security or rate limits, scrape protected information, or interfere with other visitors. Do not submit passwords, payment-card information, classified material, or sensitive operational details. The private feedback board is for approved team email addresses only; sign-in links must not be shared.
Links, forms, and payments
Links may take you to AFA.org, the AFA Connect app, app stores, or other third-party services. Their content and terms are controlled by their operators. AFAConnect.org does not process membership dues, donations, or app-store purchases. A website contact or join-interest form is a request for follow-up, not an AFA membership application or guarantee of acceptance.
Content and availability
Site design and original reporting are protected by applicable rights; AFA marks and third-party media remain with their respective owners. You may link to public pages and use short attributed excerpts as allowed by law. We may correct, remove, or change pages and may limit access when needed for security or misuse. We work to keep the site available and accurate, but do not guarantee uninterrupted access or that every public-source detail is current.
Dispute resolution, arbitration, and class-action waiver
Arbitration
THIS SECTION INCLUDES AN ARBITRATION AGREEMENT AND AN AGREEMENT THAT ALL CLAIMS WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY (AND NOT AS A CLASS ACTION OR OTHER REPRESENTATIVE PROCEEDING). PLEASE READ IT CAREFULLY. YOU MAY OPT OUT OF THE ARBITRATION AGREEMENT BY FOLLOWING THE OPT OUT PROCEDURE DESCRIBED BELOW.
Informal Process First. You agree that, in the event of any dispute between you and AFA Connect, you will first contact AFA Connect and make a good faith sustained effort to resolve the dispute before resorting to more formal means of resolution, including without limitation any court action (“Informal Process”).
Arbitration Agreement. After the Informal Process, ANY REMAINING DISPUTE, CONTROVERSY OR CLAIM RELATING IN ANY WAY TO THESE TERMS OF USE OR THE SERVICES (“CLAIM”) WILL BE RESOLVED BY BINDING ARBITRATION, RATHER THAN IN COURT, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act (“FAA”) and federal arbitration law apply to these Terms of Use. If you are an individual you may opt out of this arbitration agreement within thirty (30) days of the first date you access or use the Services by sending an email to [email protected]
THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. HOWEVER, AN ARBITRATOR CAN AWARD ON AN INDIVIDUAL BASIS THE SAME DAMAGES AND RELIEF AS A COURT (INCLUDING INJUNCTIVE AND DECLARATORY RELIEF OR STATUTORY DAMAGES), AND MUST FOLLOW THE TERMS OF THESE TERMS OF USE AS A COURT WOULD.
After the Informal Process, if you intend to seek arbitration you must first send written notice to AFA Connect’s Customer Service Center of your intent to arbitrate (“Notice”). The Notice to AFA Connect should be sent by any of the following means: (i) electronic mail to [email protected]; or (ii) sending the Notice by U.S. Postal Service certified mail to:
BaseConnect
ATT: AFA Connect
4125 W Owen K Garriott Road
STE C01
Enid, OK 73703
United States
580-297-7557
The Notice must (1) describe the nature and basis of the Claim; and (2) set forth the specific relief sought. The arbitration will be conducted by the American Arbitration Association (“AAA”) under its rules, including the AAA’s Supplementary Procedures for Consumer-Related Disputes. The AAA’s rules are available at www.adr.org or by calling 1-800-778-7879. The arbitration will be conducted in the English language. Oklahoma law will apply. The arbitrator, and not any federal, state, or local court, will have exclusive authority to resolve any dispute relating to the interpretation, applicability, unconscionability, arbitrability, enforceability, or formation of this arbitration agreement, including any claim that all or any part of this arbitration agreement is void or voidable. However, the preceding sentence will not apply to the “Class Action Waiver” section below.
Except as otherwise provided for herein, AFA Connect will pay all AAA filing, administration and arbitrator fees. If, however, the arbitrator finds that either the substance of your Claim or the relief sought is improper or not warranted, as measured by the standards set forth in Federal Rule of Civil Procedure 11(b), then the payment of all such fees shall be governed by the AAA Rules. In such case, you agree to reimburse AFA Connect for all monies previously disbursed by us that are otherwise your obligation to pay under the AAA Rules. If the arbitrator grants relief to you that is equal to or greater than the value of your demand, AFA Connect shall reimburse you for your reasonable attorneys’ fees and expenses incurred for the arbitration.
This arbitration agreement applies equally to you and AFA Connect. However, we both agree that this arbitration agreement does not govern any Claim by AFA Connect for infringement of its intellectual property or access to the Service that is unauthorized or exceeds authorization granted in these Terms of Use. This dispute resolution provision, including the “Class Action Waiver” section below, will survive any termination of these Terms of Use.
In the event that the agreement to arbitrate is found not to apply to you or your claim, you and AFA Connect agree that any judicial proceeding will be brought in the federal courts of Oklahoma or the state courts of Garfield County, Oklahoma. Both you and AFA Connect consent to venue and personal jurisdiction there.
Class-action waiver
Any Claim must be brought in the respective party’s individual capacity, and not as a plaintiff or class member in any purported class, collective, representative, multiple plaintiff, or similar proceeding (“Class Action”). The parties expressly waive any ability to maintain any Class Action in any forum. If the Claim is subject to arbitration, the arbitrator will not have authority to combine or aggregate similar claims or conduct any Class Action nor make an award to any person or entity not a party to the arbitration. Any claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void, or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator. The parties understand that any right to litigate in court, to have a judge or jury decide their case, or to be a party to a class or representative action, is waived, and that any claims must be decided individually, through arbitration.
Time limitation on claims
You agree that any claim you may have arising out of or related to your relationship with AFA Connect must be filed within one year after such claim arose; otherwise, your claim is permanently barred.
Changes and questions
We may update these terms and will post the revised effective date here. For a correction, rights concern, or question about these terms, contact [email protected] or use the contact page. See our Privacy Policy for data practices.